Intory

Terms of Service

Effective Date: 7/15/2026

The Mobile Application, the Desktop Application and the Website are provided by Intory, a product and service operated by Intory (“Intory” or “Company”), having its office in Jaipur, Rajasthan, India. In these Terms of Service, the term “User” or “You” refers to any individual, company, partnership, proprietorship, trust, organization or legal entity using the Mobile Application, Desktop Application, Website and/or procuring any services or products from Intory.

Intory offers the Mobile Application, Desktop Application, Website, platform and associated services conditioned upon the User’s acceptance of all terms, conditions, policies and notices stated herein. By procuring any service from Intory or by using the Mobile Application, Desktop Application, Website or platform, the User agrees to be bound by these Terms of Service (“Terms” or “Terms of Service”).

Please note that by using the Mobile Application, Desktop Application, Website and services provided by Intory, the User also agrees to be bound by additional terms and conditions and policies referenced herein including without limitation the Privacy Policy, Acceptable Use Policy, Cancellation and Refund Policy, Referral Policy and any other policies issued by Intory from time to time.

These Terms of Service apply to all users of the Mobile Application, Desktop Application, Website, platform and services provided by Intory unless specifically agreed otherwise in writing.

By accessing or using any part of the Mobile Application, Desktop Application, Website or services provided by Intory, the User agrees to be bound by these Terms of Service. If the User does not agree to all the terms and conditions of this agreement, the User may not access the Mobile Application, Desktop Application, Website, platform or use any services provided by Intory.

Any new features, tools, modules or services added to the Mobile Application, Desktop Application, Website or platform shall also be subject to these Terms of Service unless otherwise stated.

Intory reserves the right to update, amend or replace any part of these Terms of Service by posting updates on its Website or platform. Continued use of the Mobile Application, Desktop Application, Website or services following any such changes constitutes acceptance of those revised Terms.

1. Privacy Policy

These Terms of Service incorporate and include the Privacy Policy of Intory which sets out the terms on which Intory processes any personal data collected from Users or provided by Users.

By using Intory Products and Services, the User consents to such processing and warrants that all data provided by the User is accurate, complete and lawful.

2. About Intory

Intory provides cloud-based invoicing, quotation management, billing, accounting, inventory management, GST billing, project management, purchase management, reporting, online payment integration, CRM, ERP and business management software solutions through its Mobile Application, Desktop Application and Website.

3. Definitions

Unless the context otherwise requires:

  • “Additional Terms” means terms applicable to the Apple App Store, Google Play Store or any other third-party platform from where the Mobile Application or Desktop Application is downloaded.
  • “Applicable Laws” means all applicable laws, rules, regulations, notifications, guidelines, judicial decisions and governmental directions in force from time to time.
  • “Content” means any data, files, invoices, quotations, reports, inventory records, accounting records, product details, images, text or other material uploaded, created or shared by the User through Intory Products.
  • “Desktop Application” means the desktop software developed by Intory for availing Services.
  • “Fees” means subscription fees, service charges or any other charges payable by the User for availing Services.
  • “Governmental Authority” means any governmental, statutory, regulatory, judicial or administrative authority.
  • “Intellectual Property Rights” means all patents, copyrights, trademarks, service marks, logos, trade names, domain names, software rights, database rights, trade secrets and proprietary rights.
  • “Mobile Application” means the mobile software application developed by Intory.
  • “Services” means invoicing, accounting, ERP, inventory management, quotation management, billing, GST compliance, reporting and related business software services provided by Intory.
  • “Store” means any digital storefront or online business page facilitated through Intory.
  • “Website” means the official website and web portals operated by Intory.

4. Changes to the Terms of Service

4.1 Intory may revise these Terms of Service at any time by updating this page.

4.2 Intory reserves the right to modify, suspend or discontinue any part of the Services, products or features without prior notice.

4.3 Users are responsible for periodically reviewing these Terms for updates.

5. Acceptance of Terms

5.1 By accessing or using Intory Products or Services, the User confirms acceptance of these Terms.

5.2 Intory grants the User a limited, non-exclusive, non-transferable and revocable license to access and use the Products and Services.

5.3 The User shall not copy, reproduce, distribute or commercially exploit any part of Intory Products without prior written consent.

6. Eligibility and Conditions for Use

6.1 The User represents that:

  • The User is at least 18 years of age and legally competent to contract.
  • Where the User acts on behalf of a business entity, the User is duly authorized to bind such entity.
  • All information provided to Intory is accurate and complete.

6.2 Intory may restrict or suspend access if the User fails to meet eligibility criteria.

6.3 The User agrees to update the application and related software whenever required.

6.4 The User shall maintain adequate security safeguards for devices used to access Intory Products.

7. Availability of Services

7.1 The User shall not use the Services for any unlawful or unauthorized purpose.

7.2 Certain Services or features may require payment of subscription Fees.

7.3 Fees may be revised at any time by Intory upon notice.

7.4 Users must provide and maintain accurate account and payment information.

7.5 Intory reserves the right to suspend paid features in case of non-payment.

8. Restrictions on Use

The User shall not:

  • Violate any Applicable Laws;
  • Upload harmful, abusive, obscene, defamatory or unlawful content;
  • Upload viruses, malware or malicious code;
  • Attempt unauthorized access to systems or databases;
  • Reverse engineer, decompile or tamper with Intory Products;
  • Use automated bots, crawlers or scraping tools;
  • Misrepresent identity or impersonate another person;
  • Interfere with system integrity or security.

Intory reserves the right to suspend accounts engaged in prohibited activities.

9. Intory Rights

Intory reserves the right to:

  • Suspend or terminate Services;
  • Remove Content violating these Terms;
  • Restrict access in cases of suspected fraud, abuse or unlawful activity;
  • Modify or discontinue any feature or service.

10. Accuracy of Information

10.1 Information provided through Intory Products is for general business usage purposes.

10.2 Intory does not guarantee accuracy, completeness or reliability of reports, calculations or tax outputs generated through the software.

10.3 Users are responsible for verifying GST compliance, taxation and statutory filings independently.

11. Warranties Disclaimer

11.1 Intory Products and Services are provided on an “AS IS” and “AS AVAILABLE” basis.

11.2 Intory does not warrant uninterrupted or error-free operation.

11.3 Intory disclaims all warranties including merchantability, fitness for a particular purpose and non-infringement.

11.4 Users are solely responsible for the accuracy of invoices, quotations, accounting records and statutory compliance generated using the platform.

12. Limitation of Liability

12.1 Intory shall not be liable for any indirect, incidental, consequential, punitive or special damages including loss of profit, revenue, goodwill, business opportunity or data.

12.2 Intory shall not be liable for:

  • Service interruptions;
  • Internet or electricity failures;
  • Data loss caused by third-party systems;
  • Unauthorized access to user accounts;
  • Errors caused by incorrect user inputs.

12.3 In no event shall Intory’s aggregate liability exceed the amount paid by the User for Services during the preceding three months or INR 1,000, whichever is lower.

13. Third-Party Services

Intory may integrate with third-party payment gateways, accounting software, SMS providers, WhatsApp APIs, cloud hosting providers or other external platforms.

Intory shall not be responsible for the services, policies or actions of such third parties.

14. Security and Viruses

14.1 Users shall not knowingly introduce viruses or harmful code.

14.2 Users are responsible for maintaining antivirus and cybersecurity protection on their own devices.

14.3 Intory shall not be liable for damages arising from malware, hacking or cyberattacks.

15. Cancellation and Refunds

Cancellation, subscription termination and refunds shall be governed by the Intory Cancellation and Refund Policy available on the official website.

16. Referral Program

Any referral benefits, commissions or promotional credits shall be governed by the Intory Referral Policy.

17. Intellectual Property

17.1 All Intellectual Property Rights in Intory Products and Services belong to Intory or its licensors.

17.2 Users shall not reproduce, distribute, modify or commercially exploit any part of Intory Products without prior written permission.

17.3 Intory retains all ownership rights in software, designs, branding, interfaces, databases and documentation.

18. User Content

18.1 Users retain ownership of Content uploaded by them.

18.2 By uploading Content, the User grants Intory a worldwide, non-exclusive, royalty-free license to host, store, process and display such Content solely for providing Services.

18.3 Users are solely responsible for legality, accuracy and compliance of uploaded Content.

19. Indemnification

The User agrees to indemnify and hold harmless Intory, its directors, employees, affiliates, agents and partners against all claims, liabilities, damages, losses and expenses arising from:

  • Breach of these Terms;
  • Violation of Applicable Laws;
  • User Content;
  • Fraud, negligence or misconduct;
  • Violation of third-party rights.

20. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain valid and enforceable.

21. Waiver

Failure by Intory to enforce any right shall not constitute a waiver of such right.

22. Force Majeure

Intory shall not be liable for delays or failures caused by events beyond reasonable control including natural disasters, pandemics, government actions, internet outages, cyberattacks or war.

23. Relationship of Parties

Nothing in these Terms creates any partnership, joint venture, agency or employment relationship between Intory and the User.

24. Assignment

Users may not assign rights or obligations under these Terms without prior written consent.

Intory may assign its rights and obligations to affiliates or successors.

25. Governing Law and Jurisdiction

25.1 These Terms shall be governed by the laws of India.

25.2 Any dispute shall first be attempted to be resolved amicably within 30 days.

25.3 Failing amicable resolution, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996.

25.4 The seat and venue of arbitration shall be Jaipur, Rajasthan, India.

25.5 Courts at Jaipur, Rajasthan, India shall have exclusive jurisdiction.

26. Confidentiality

Intory shall maintain confidentiality of user data and business information except where disclosure is required:

  • By law or court order;
  • For provision of Services;
  • To affiliates, vendors or partners under confidentiality obligations;
  • For fraud prevention, audits or regulatory compliance.

Users shall also maintain confidentiality of proprietary information belonging to Intory.

27. Contact Information

For questions regarding these Terms of Service, Users may contact:

Product:

Intory

Email:

support@intory.in

Website:

https://intory.in

Address:

Jaipur, Rajasthan, India

28. Cancellation and Termination

28.1 Users may terminate their account by contacting support.

28.2 Upon termination:

  • Access to Services may be revoked;
  • Outstanding Fees become immediately payable;
  • Data retention may be subject to applicable policies and laws.

28.3 Intory reserves the right to suspend or terminate accounts at its discretion in case of violations.

29. Entire Agreement

These Terms of Service constitute the complete agreement between Intory and the User and supersede all prior communications, understandings and agreements relating to the subject matter herein.